1900 Privacy Policy

When you create an account on 1900, we collect the personal details you provide during registration — including your full name, date of birth, email address, and mobile number. If you complete identity verification, we may also collect a copy of a government-issued ID to confirm your eligibility to use the platform. Transaction data such as deposit amounts, withdrawal requests, and payment method details are recorded to process your financial activity and comply with anti-money laundering regulations. We also collect technical information automatically, including your IP address, device type, browser version, and usage logs, which help us keep the platform secure and running smoothly. Cookie data and session information are gathered to maintain your login state and personalise your experience across visits. You are not required to provide information beyond what is necessary to use the platform's core features, and we will always tell you why a particular piece of data is needed.

Your personal information is used primarily to operate your account, process transactions in Philippine pesos, and deliver the sports entertainment features available on the 1900 platform. We use your contact details to send important account notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential and cannot be opted out of while your account is active. With your consent, we may also send promotional messages about new vouchers, sports events, or platform features; you can update your communication preferences at any time through your account settings. Aggregate and anonymised usage data helps our team analyse platform performance, improve navigation, and develop new features that better serve Filipino players. We do not use your data to make automated decisions that produce legal or similarly significant effects without human oversight. All data processing is carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest where applicable.

1900 does not sell your personal data to any third party under any circumstances. We share your information only with trusted service providers who help us deliver the platform — for example, payment processors handling GCash and Maya transactions, identity verification partners, and cloud infrastructure providers who host platform data. All third-party processors are bound by data processing agreements that restrict how they may use your information and require them to apply appropriate security measures. We may also disclose personal data to Philippine regulatory authorities or law enforcement agencies when we are legally required to do so, such as in response to a valid court order or regulatory audit. In the event that 1900's business is acquired or merged with another entity, your data may be transferred as part of that transaction; you will be notified of any such change and your rights will remain protected. We do not share your data with advertisers or analytics platforms that track you across unrelated third-party websites.

As a user of the 1900 platform in the Philippines, you have the right to access, correct, and request the deletion of your personal data subject to legal retention requirements. You may request a copy of the data we hold about you at any time by contacting our support team through the details provided on the FAQ page. If you believe any information we hold is inaccurate or incomplete, you can ask us to update it and we will respond within a reasonable timeframe. You have the right to withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out before withdrawal. Where data is processed based on legitimate interest, you may object to that processing and we will review your request carefully. If you close your 1900 account, we will delete or anonymise your personal data in accordance with our retention schedule, except where we are legally required to keep records for a specified period.

We apply industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 1900 platform is encrypted using TLS, and sensitive fields such as payment credentials are stored using strong encryption at rest. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their job responsibilities, and all staff with data access receive regular privacy and security training. We retain account data for as long as your account is active and fora period of up to five years after closure to meet our regulatory and financial record-keeping obligations under Philippine law. Technical logs and anonymised analytics data may be retained for shorter periods depending on their purpose. If you have concerns about how your data is being handled, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.